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FAQ

How long does it take to ship my order? Daily internet orders ship between 1-3 business days unless expedited shipping has been requested.  Large team orders may take 5-15 business days.

How long will it take to receive my order once shipped? Between 1-5 days depending on your location.  Standard orders are shipped Fedex ground or US mail unless otherwise specified upon order.

Where does my order ship from?  Minnesota

Is Yofi Cosmetics hypo allergenic? Yes, all of our products are gluten free, paraben free and hypoallergenic

Do we test on animals?  No, only husbands and boyfriends

How will I know when my order shipped? You will receive a tracking confirmation, sent via email

What method of shipping do you use? We ship Fedex or US mail for small size orders.

Is glitter safe for eyes? Yes, we use cosmetic grade glitter.

How can I find out what the ingredients are? Email us

Can I return my order? Any unopened orders may be returned within 14 days.  Opened products may be returned if defective otherwise opened/used products are not returnable.

What are your hours of operation? M-F 9-5  Summer hours may apply

How do I see wholesale pricing? You will need to create a wholesale account. Once approved, we will code you to wholesale and you will be able to log in and see wholesale prices.  You will receive an email confirmation.

Why hasn’t my group makeup kit shipped?  Your group kit ships directly to the studio/gym AFTER the cutoff date that has been set up by your teacher/coach.

Can I order a group kit after the deadline?  Yes, however you will pay shipping and your makeup will ship directly to you.

Do you send samples?  We send samples to approved dance studios and cheer gyms per our sample request page.